Join us for a FREE day of Continuing Education

This course walks through the entire collision repair process. Agents will learn why it takes longer than everyone thinks to repair today's vehicles. In addition, attendees will understand the reasons for potential delays, learn about parts and their usage, as well as discover how to properly set customer expectations. A guided shop tour, highlighting each repair step, brings the course information to life. Attendees will leave with a clear understanding of the repair process which will allow them to prepare their policyholder for next steps after they file a claim, setting the stage for a favorable claims experience process. Agents will learn why it takes longer than everyone thinks to repair today's vehicles. In addition, attendees will understand the reasons for potential delays, learn about parts and their usage, as well as discover how to properly set customer expectations. A guided shop tour, highlighting each repair step, brings the course information to life. Attendees will leave with a clear understanding of the repair process which will allow them to prepare their policyholder for next steps after they file a claim, setting the stage for a favorable claims experience.



Collision Repair 
for Insurers

Instructor: Trent Jensen

February 6, 2019
9:00 am - 12:00 pm (3 credit hours)
light breakfast will be served
Introduction to ethical case studies
for Insurers

Instructor: Trent Jensen

February 6, 2019
12:30 pm - 3:30 pm (3 credit hours)
light lunch will be served
This interactive course seeks to reinforce the importance of ethics within the insurance profession while identifying core values and principles (honesty, integrity, serving the needs of the client, avoiding conflicts of interest, obeying the law, showing care and respect for others) that impact an agent's ethical decision making process. Working on case studies in small groups and together as a class, agents will engage in moral deliberation about ethical situations that can occur within the industry. In addition to learning through the instructor's lecture and presentation, agents will also gain knowledge from each other's experiences and perceptions as they work through unique and challenging case studies. Practicing ethical logic through utilization of a four-step moral reasoning process, agents will improve performance as they face real ethical situations throughout their career. interactive course seeks to reinforce the importance of ethics within the insurance profession while identifying core values and principles (honesty, integrity, serving the needs of the client, avoiding conflicts of interest, obeying the law, showing care and respect for others) that impact an agent's ethical decision making process. Working on case studies in small groups and together as a class, agents will engage in moral deliberation about ethical situations that can occur within the industry.  In addition to learning through the Instructor's lecture and presentation, agents will also gain knowledge from each other's experiences and perceptions as they work through unique and challenging case studies. Practicing ethical logic through utilization of a four-step moral reasoning process, agents will improve performance as they face real ethical situations throughout their career.


If you have additional questions feel free to also call us direct at 847.380-2212. 




CE Location Address:

Chicago Business Development Center1535 Bond St Naperville, IL 60563





Contact

Schaumburg Collision Center

534 Mall Drive
Directions Schaumburg, IL 60173

  • Service: 847 605 4050

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